January
CSXT 20144 Meat and Bone Poultry and Fish Meal
CSXT 2035 Beans and Rice
CSXT 2046 Starch in Covered Hoppers and Boxcars
CSXT 28139 Elemental and Industrial Gases
CSXT 29913 Petroleum Coke
CSXT 3500 Bricks and Building Products
CSXT 3503 Roofing Granules
CSXT 363 Household Appliances
CSXT 4601 Phosphate Fertilizer Originating in FL and NC
CSXT 4608 Phosphatic Feed Supplements
CSXT 4609 Phosphatic Feed Supplements
CSXT 4611 Phosphate Fertilizer Bone Valley and MS
CSXT 4654 Phosphatic Fertilizer Solutions
CSXT 4667 Phosphate Fertilizer FL IN NC and SC
CSXT 4668 Phosphates (Unit Train)
CSXT 7882 Anhydrous Ammonia
CSXT 91441 Ammonium Nitrate
CSXT 91500 Ammonium Sulphate
February
CSXT 14 Minerals
CSXT 3000 Miscellaneous Chemicals
CSXT 37111 New and Previously Titled Finished Vehicles
March
CSXT 24912 Railroad Ties
CSXT 2600 Pulpboard Boxcars
CSXT 3312 Metal Products
CSXT 3507 Lime-Covered Hoppers
CSXT 4612 Florida Fertilizer
April
CSXT 20461 Syrup
CSXT 2400 Lumber, Plywood, OSB Particleboard
CSXT 2404 Lumber, Plywood, OSB Particleboard
CSXT 2621 White Paper-Boxcars
CSXT 28133 Carbon Dioxide
CSXT 29119 Petroleum Solvents and Wax
CSXT 29121 LPGs
CSXT 3300 Fly Ash and Slag
CSXT 3919 Scrap Metal - Gondolas
CSXT 4250 Canned and Packaged Foods - Westbound
May
CSXT 28002 Polyester Intermediates
CSXT 28126 Calcium Barium & Magnesium
June
CSXT 24117 Fuelwood
CSXT 2034 Malt Liquors
CSXT 3313 Metal Sheets
CSXT 3342 Scrap Paper - Boxcars
CSXT 3504 Ores - Covered Hoppers and Boxcars
CSXT 437 Meat & Poultry Products
CSXT 5200 Lumber Plywood OSB Particlebaord
CSXT 6600 Lumber Plywood OSB Particleboard
CSXT33421 Scrap Paper (UP) - Boxcars
July
CSXT 1191 Hay and Cottonseed
CSXT 2042 Seeds
CSXT 28003 Plastic Intermediates
CSXT 28151 Petrochemicals
CSXT 28193 Sulphuric Acid
CSXT 28996 Carbon Blacks
CSXT 3320 Canned Goods
CSXT 4013 Anhydrous Ammonia
CSXT 5250 Potassium Sulfate
CSXT 6051 Transportation Equipment
CSXT 6260 Potash (Potassium Chloride Potassium
Muriate)
CSXT 7882 Anhydrous Ammonia
CSXT 90680 Potash
CSXT 93954 Potassium or Sodium Compounds
August
CSXT 28161 Titanium Dioxide
CSXT 28194 Industrial Inorganic Acids
CSXT 28416 Bio Diesel Fuels
CSXT 29111 Distillates
CSXT 32952 Clay
CSXT 3341 Non Ferrous Bulk Metals
CSXT 3343 Metal Products in Boxcars
CSXT 4603 Sulfur Molten or Liquid
CSXT 4655 Fertilizer Compounds and Fertilizer Materials
CSXT 4656 Sludge
September
CSXT 134 Dry Edible Beans Peas and Lentils
CSXT 2035 Beans and Rice
CSXT 2061 Molasses
CSXT 24550 Liquid Waste
CSXT 2611 Woodpulp-Boxcars
CSXT 28184 Industrial Alcohol
CSXT 28994 Cleaning Compounds Fatty Acids and
Glycerine
CSXT 29114 Lube Oils
CSXT 29116 Asphalt
CSXT 4177 Wheat Middlings
CSXT 4269 Manufactured Goods
CSXT 4605 Machinery
CSXT 98087 Wood Chips
CSXT 98089 Wood Post or Piling
October
CSXT 2040 Flour
CSXT 2062 Sugar
CSXT 20830 Malt & Grits
CSXT 20859 Distiller Dried Grains
CSXT 28122 Caustic Soda
CSXT 28195 Ferric Chloride
CSXT 28991 Salt - Covered Hoppers and Boxcars
CSXT 3501 Aggregates - Hoppers/Flats/Gondolas
CSXT 4170 Soybean Meal and Soybean Hulls
CSXT 4172 Feed Ingredients
CSXT 4306 Southeast Origins Grain Movement
CSXT 4315 Feed Grain
CSXT 4466 Ethyl Alcohol
CSXT 92342 Northeast Grain Destinations
November
CSXT 28192 Sodium Chlorate
CSXT 28199 Hydrogen Peroxide
CSXT 28211 Plastics
CSXT 3228 Liquid Nitrogen Fertilizer
CSXT 3376 Urea
CSXT 3378 Urea
CSXT 3505 Cement - Covered Hoppers and Boxcars
CSXT 3506 Limestone - Hoppers/Boxcars/Tanks
CSXT 37149 Auto Parts
CSXT 4014 Nitrogen Fertilizer Solution
CSXT 40291 Construction and Demolition
CSXT 4312 Oils
CSXT 93656 Beet Pulp and Citrus Pomace
December
CSXT 2032 Cotton Boxcars
CSXT 28123 Sodium Compounds
CSXT 3200 Industrial Sand - Covered Hopper
CSXT 33120 (UP) Finished Steel Products
CSXT 4012 Soda Ash
CSXT 4018 Potassium
CSXT 4300 Gypsum Wallboard
CSXT 90423 Dunnage and Shipping Devices
CSXT 98088 Long Logs and Shortwood
Price List Calendar
The CSXT Price List Reissue Calendar provides guidance, for our Junction Settlement and Interline
Settlement connecting short lines, on when current public pricing expires, by major commodity
group. Short lines are encouraged to ensure that their revenue divisions for inclusion in CSX public
pricing documents are up to date. This provides pricing visibility and ensures accurate payment
for interchanged cars with CSX. Questions about the Reissue Calendar should be directed to John
4
CSX Interchange
Credit Application � Appropriate
application completed
Customer Set-up � Your company's specifics
entered into our computers
Operational Feasibility � Consultation
concerning the right services to
prepare for your business
Load Engineering and Design � Proper car
types, loading/unloading safety planning
Education � How we operate, services
we offer
ShipCSX � Online service for BOL
information, car ordering and much more
Special Needs � Planning for hazmat,
extra weight, clearances
Freight Damage � Prevention of load
damage before shipping
Rail Safety � Comprehensive
education and review on safety
Training � Educational sessions for
safe loading and AAR testing
Inspections � Inspections of repetitive
non-loading merchandise damage
Bill Provident
518-767-6464
Selkirk, N.Y.
Bob Celenze
856-778-5115
Mt. Laurel, N.J.
Roger Laird
904-359-1131
Jacksonville, Fla.
Bill Buchanan
317-267-4031
Indianapolis, Ind.
Suzi Hamby
859-344-8374
Cincinnati, Ohio
Craig Martin
410-368-4772
Baltimore, Md.
Tara Kim
615-835-6014
Nashville, Tenn.
Kurt Miles
843-629-2402
Florence, S.C.
Katie Brunnworth 404-367-2936
Atlanta, Ga.
Greg Hish
630-730-5576
Chicago, lll.
The CSX Customer Service team is
working hard to increase the timeliness
and quality of service provided to you, our
customer/short line partner. Here are the
ways we're making those improvements:
People
We're finding people with a true passion for
customer service; they undergo a rigorous
training program to bring them up to speed.
At the same time, we are holding monthly
training sessions to increase the knowledge
at all levels of our team. These sessions
have gone a long way to improve overall
consistency and quality of service to our
customers and short line partners.
Process
We've added staff around the clock so that
our Customer Service team can decrease
to one hour the time it takes to research
and respond to short line and customer
inquiries. We've also initiated an aggressive
case escalation process to focus on
issues affecting our customers and short
line partners. In addition, we've formed a
Proactive Team, which closely monitors
an initial group of 13 customers and our
interactions with them before issues occur.
Technology
Customer site assessments and new
capabilities with the on-board device used
by train crews have improved the timeliness
and transparency of our operations to
customers. We've implemented proactive
notifications regarding annulments and
notifications for departing trains, among
other measures to ensure accurate and
timely data reporting.
Our investment in people, processes and
technology is reflected in our improving JD
Power and Associates survey scores. The
future of CSX and its short line partners
depends on our combined service to
customers. Together, we will deliver results
and create a competitive advantage for
customers in their marketplace.
CSX Customer Service is available 24x7,
365 days a year at 1-877-744-7279,
options 5 � 6.
CSX Service Start-up and Integration
We want to make our customers' transition to rail a smooth and error-free
experience. Our Service Start-up and Integration managers work with new
and existing customers who have any type of change in business or operating
environment, including brand new to rail, new origin or destination, new product line
or equipment type, facility expansion, large volume increases and name changes.
Assistance to Customers During Service Start-up and Integration Process
CSX Customer Service People, Process, Technology
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www.csx.com
5