cSX code of ethicS CsX requires suppliers to maintain high standards for business conduct, as expressed in our CsX Code of ethics. The CSX Code of ethics can be found at www.csx.com. We also encourage you to be our partner in identifying ethical concerns. Our toll-free ethics helpline at 800-737-1663 is always available for you to report suspected misconduct, ask questions, or raise concerns about business ethics and compliance matters. All reports to the helpline are reviewed and investigated promptly, and callers have the right to remain anonymous. environmental stewardship We are a critical and environmentally friendly component of our customers’ supply chains. By investing in innovative new technology and further improving our operational practices, we can offer an even greater environmental advantage. Working with responsible business partners and suppliers to ensure that our own supply chain is as environmentally sensitive and efficient as possible is critical to meeting our customers’ needs and our own corporate social responsibility goals. Our daily practices align business performance with a purpose and commitment to environmental, social, and community stewardship. We ask that our suppliers work side by side with us as we: p reduce the environmental footprint of our operations p Support sustainable development in our service area and p engage openly on sustainability issues 14