ShipCSX Transit Times now offers enhanced features, new and easier to use charts, and a Transit Times Charts inquiry tool.

New Transit Times Charts inquiry tool: Allows you to pull all charts with corresponding data at a Corporate, Location or Shipping Lane level without having to first run an inquiry in Transit Times. You can save your most repetitive chart inquiries for fast retrieval. You can request chart reports be downloaded or sent to your email.

Summary Bar, Exception Grid, and Exception Icon drilldown:

• Summary Bar: Summary results will now display a yellow Summary Bar line. This line is an aggregate of all information associated to the lanes below it.
  
• Exception Grid: The Exception Grid displays all exceptions that occurred within the last 12 months for the company and/or location selected. To access the Exception Grid, click the Exception icons within the Summary Bar line.
  
• Exception Icon Drilldown: For each lane within the summary results, you can now click an individual exception icon to view car details associated to that exception.

New Summary Results Charts - On-Time/Late and Transit Charts:

• On-Time/Late Chart: Displays on-time and late performance against the chosen transit standard for all completed/measured cars, by lane. Choose Bar, Line, or Line with
  Markers chart formats.
  
• Transit Chart: Displays transit time performance comparison against the transit standard for all completed/measured cars by lane. Choose Bar, Line, or Line with Markers chart formats.

New Detail Result Charts: Histogram, On-Time/Late Historical Trend, and Transit Time Historical Trend Charts:

• Histogram: For the selected lane and quarter or month chosen from the main Transit Times inquiry screen, it will display distribution of measured cars by their transit time in days.
  
• Transit Trend Historical Chart (3, 6 or 12 months with optional Trend Line): Displays transit time performance comparison against the chosen transit standard for all completed/measured cars for the selected lane and period of time (last 3, 6 or 12 months), excluding current month.
  
• On-Time/Late Trend Historical Chart (3, 6 or 12 months with optional Trend Line): Displays the on-time and late performance against the chosen transit standard for all completed/measured cars for the selected lane and period of time (last 3, 6 or 12 months), excluding current month.

Enhancements to PDF and Excel downloads:

• Excel: Excel download now includes options to retrieve Charts and Data, Chart Only or Data Only.
  
• PDF: Linked Table of Contents will take you directly to a chart without having to page through the entire PDF.
  
• Downloads: By clicking directly on the PDF or Excel icons (without choosing a specific chart), all charts will be downloaded automatically.

Interactive Graphs: Remove chart plots by clicking on the item you want to remove from the chart key. Re-add the item by clicking the item again.

View new changes to Transit Times

The next eBusiness Workshop will be held in Charleston, SC on September 24-26, 2012 at the Charleston Marriott.

Since 2006, the eBusiness Team has hosted six workshops across the CSX Network, training over 700 customers in the use of ShipCSX and other electronic tools.

Our customers have found these workshops to be a valuable experience by learning how ShipCSX and other eBusiness tools can make their daily transactions with CSX fast and efficient. Whether you're an experienced user or are just learning how to use ShipCSX for the first time, this workshop is an ideal training opportunity for learning about our new tools and features.

Workshop attendees will get an inside track on:

• Account Invoices
  
• Car Order
  
• Freight Claims
  
• Plant Switch
  
• ShipCSX: How tomorrow moves
  
• Shipment Problem Resolution
  
• Shipping Instructions
  
• Shipment Management Suite (Tracing)
  
• Short Line Partner tools
  
• Transit Times
  
• Unit Train Management tools

We will also feature an "Ask the Expert Zone" staffed by various CSX departments to answer questions or discuss other tools and services such as; Price Look-Up, Pricing Documents, Demurrage and EDI/B2B services.

Agenda and registration information will be communicated in August.

Rebecca Hudnall is retiring this August after fourteen years with CSX. She began her career with CSX Transportation in April 1998 as an EDI Analyst for the new Electronic Commerce Customer Integration Center. She has participated in numerous projects, customer forums, and training classes for customers. Rebecca's experience spans the full extent of the services offered by CSX eBusiness including intermodal shipments, the special needs of chemicals shippers and receivers, EDI processes, and internet tools like ShipCSX and Steelroads. "Every day is an exciting learning experience", said Rebecca of her interactions with CSX customers. "The customer contacts we work with are so friendly and really seem to appreciate any help we offer them". Rebecca is currently working on a bachelor's degree through BYU Distance Learning with emphasis on communication and creative writing. She is also an avid amateur photographer and art enthusiast.

Kataska Corson began her career with CSX Technology in 1989 in Applications Development as an Administrative Assistant for five years; three years as a Dispatcher System Administrator in Operations; and several years as an EDI Analyst for Electronic Commerce under CSX Technology. Today, Kataska works in eBusiness as a Coordinator resolving issues and providing process improvements for our customers.

Kataska's expertise is in streamlining frontline processes, customer focus, and making it easier for customers to do business with CSXT electronically.

She enjoys fishing, cycling, quad-skating and horticulture.

Background

In 2009, Customs and Border Protection (CBP) issued a ruling that amended a long standing practice of allowing empty shipments containing residue to enter the United States requiring no manifesting or reporting of these empties to CBP.

The amended ruling now requires all empty shipments containing residue returning to the United States to be manifested by the border crossing carrier and reported to CBP.

Residue as defined by CBP is any product or material left in the rail conveyance after the unloading process.

CBP has delayed enforcement to provide sufficient time for the trade community to fully comply with this new ruling. CBP has established compliance dates as follows:

Soft Enforcement begins on September 29th, 2012.

Hard Enforcement begins December 28th, 2012.

During the soft enforcement period CBP will not issue fines for non-compliance.

CBP has provided a FAQ regarding this ruling and can be found with the following link:

http://www.cbp.gov/linkhandler/cgov/trade/trade_outreach/advance_info/itt_faqs.ctt/itt_faqs.doc

This FAQ is currently a working document and subject to revision. Please refer to this document from time to time to take advantage of newly revised material.

How does this new ruling impact CSX and its customers

Once implemented by CBP, customers in Canada shipping empty cars containing residue back into the United States will be required to provide billing to the origin carrier in order to facilitate the manifest reporting of these empty residue cars to CBP,

CBP has established a threshold for residue of 7% or less of the rail car capacity. This impacts what the customer must provide on their billing in addition to those data requirements previously established by the Trade Act of 2002. It also determines how CBP will handle the manifest reporting once received.

• Customer must provide an estimated weight of the residue on their billing. This weight will be matched to the Umler car capacity and the rail carrier will calculate the percentage of the residue. If the calculation reflects residue is less that 7% these rail shipments will not require broker entry and CSX upon manifest reporting to CBP will obtain an automated section 321 release.



• If the weight supplied by the customer on their billing is calculated to be in excess of 7% of the car capacity than the customer will need to supply a broker and an estimated value of the remaining residue in order for their shipment papers to be accepted.

CSX has established an internal policy document relative to this new ruling is currently developing system enhancements to facilitate the capture/retention and handling of residue information. CSX will be working closely with our customers on any changes required to provide residue information on the release or billing of any affected rail cars. CSX will continue to monitor additional guidance or policy from CBP as it becomes available.

CSX eBusiness has a Marketing and Implementation team dedicated to transitioning customers to using our electronic tools. This is a proactive team focused to help you streamline your communication with CSX. Electronic requests through ShipCSX, EDI, or IVR are CSX's preferred methods of communication. These tools document your requests which can result in improved data integrity, more timely and accurate information, crew accountability, and better service.

If you have not yet taken advantage of our electronic tools and would like training and/or discuss the method that will best suite your company's needs, please call our eBusiness hotline at 1-877-744-7279 opt. 2, 1 or send an email to [email protected] and include your name, company name, phone number and ShipCSX user ID.